Modular
Messaging Instructions
Click here to print a Quick Reference Guide in PDF format.
To Login/Set Your Password (from your campus phone):
- From your phone, dial the system number, [3333].
- Enter the default password [639], followed by [#].
- The system will tell you that the minimum password length is 6 digits and cannot start with zero. Enter your new 6 digit password, and then press [#].
- The system will ask you to verify your new password. Reenter your new password, then press [#].
- You are now at the Activity menu.
To Login (from another campus phone):
- From another campus phone, dial [3333]. When prompted for your password, enter [*] [#], then you will be asked to enter your 4-digit voicemail box number, followed by your password.
To Login (from an off-campus phone):
- From off-campus dial [715-346-3333]. Listen to the prompt and dial [#], then enter your 4-digit voicemail box number and your password.
Record Your Name:
- From the activity menu, press [5] for Personal Options.
- Press [5], then speak your first and last name, then press [1].
- To re-record your name, press [1]. To approve, press [#].
- You will then return to the main menu.
Record Your Personal Greeting (you MUST record and activate a greeting). The greeting can be a personal greeting, an extended absence greeting, or an optional greeting. You can record a message for each greeting. Callers will only hear the greeting that has been activated.
- From the activity menu, press [3] for greeting options.
- To record a greeting, press [1].
- For a personal greeting, press [1]. For an extended absence greeting, press [2]. For an optional greeting, press [3].
- Record your greeting. (Example - "You have reached the voicemail box of (your name) in (your department) at the University of Wisconsin-Stevens Point. At the tone, please leave a message and I will return your call as soon as possible.")
- To approve your greeting, press [#]. To edit your greeting, press [1], then re-record at the tone.
- When prompted, press [3] to activate a greeting.
- When the Extended Absence Greeting is active you will have the option to allow/disallow callers leaving a message. To toggle the Extended Absence Greeting message option on/off, press [3] [7] [1].
Activate a greeting: (Callers will only hear the greeting that is activated.)
- From the activity menu, press [3] and [5], then select the greeting you wish to activate. For personal greeting, press [1]. For extended absence greeting, press [2]. For optional greeting, press [3]. Enter the optional greeting number [1-9].
Listen to your greetings:
- From the activity menu, press [3].
- Listen to a greeting, press [0].
- Enter greeting number, press [1-3].
- When finished, press [#].
Record or change greetings:
- From the activity menu, press [3].
- Record greetings, press [1].
- Enter greeting number, press [1-3].
- When finished, press [#].
- When prompted, press [3] to activate a greeting. You can record all the greetings. Callers will only hear the greeting that is activated.
Delete greetings:
- From the activity menu, press [3].
- Delete greeting, press [3].
- Enter greeting number [1-3].
- When finished, press [#].
Listen to messages:
- From the activity menu, to get messages, press [2].
- Listen to a message, press [0].
Respond to messages:
After listening to your message, press [1] to respond to or forward the message, then select one of the following:
- Call sender (exits mailbox), press [0].
- Reply to sender by voicemail, press [1].
- Forward with comment at beginning, press [2].
- Record and address a new message, press [4].
- Reply to all recipients, press [5].
If you select any key from the above except 0:
- Record and address your message. When finished, press [#].
- Specify delivery options. Send message, press [#].
Send a new voice message:
- From the activity menu, press [1].
- Record voice message, when finished, press [#].
- Specify delivery address (see below). When finished, press [#].
- Specify delivery options (see below). To send message, press [#].
To forward a message (voice or fax):
- From the activity menu, press [2] to get messages.
- To listen/open the fax message, press [0].
- Forward message with optional voice message, press [1] [2].
- Record voice message. When finished, press [#].
- Specify delivery address (see below). When finished, press [#].
- Specify delivery options (see below). Send message, press [#].
To transfer a caller, or incoming fax, directly to a person's voicemail:
- Press the transfer button.
- Dial [3333], or press the voicemail button if you have one.
- Press [*] [#] [#].
- Enter the last 4-digits of the extension.
- Press the transfer button.
To print a fax message in voicemail to a fax machine:
- Log in to mailbox.
- From the activity menu, press [2] to get messages.
- To print the message, press [*] [1].
- To send to your default fax machine, press [#].
- To send to a different fax machine, press [*] [*] [5], then the telephone number and [#]. If long distance enter [9] and the telephone number, then press [#].
Send from a fax machine to voicemail (this assumes no one answers the fax-call):
- Insert fax pages in the fax machine and dial the extension.
- Wait for the call to go to voicemail. When you her the voicemail greeting, press [start] or [send] on the fax machine.
- You should then hear the handshake tones of the fax machine.
Specify delivery address:
- For voice user: Enter user's mailbox number, and press [#].
- For voice user name addressing: Press [*][2], spell user's name or name of personal list, and press [#].
- For personal list, press [*] [5], then list number.
- For fax machine, press [*] [*] [5], enter outside line number (if needed) and telephone number, then press [#].
- To list all recipients, press [*] [1].
- To cancel address, press [*] [3].
- To cancel another address, press [*] [1] [*] [3].
- To list all recipients, press [*] [1].
Specify delivery options:
- Make private/not private (toggle), press [1].
- Make priority/not priority (toggle), press [2].
- Schedule for future delivery, press [3].
- Attach a fax [5].
Not sure which key to press?
- Listen to Help at any time, press [*] [4].
- Go back to activity menu, press [*] [7].
Want to save time?
- Bypass greeting when recording, press [1].
- Bypass header when listening, press [0].
Want to adjust the way your messages are played?
- Faster, press [9].
- Slower, press [8].
- Louder, press [4].
- Softer, press [7].
- Skip forward, press [6].
- Skip backward, press [5].
Configure personal operator:
- To setup or change Personal Operator, press [5] [6].
Other options:
- Transfer to covering extension, press [*] [0].
- Transfer to another mailbox, press [*] [8].
- Make system wait, press [*] [9].
- Access names or numbers directory, press [*] [*] [6].
- Disconnect, press [*] [*] [9].