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Personnel & Payroll Services

Set and Discuss Job Performance Expectations

Since people are more committed to achieving results when they have an active part in setting the objectives, performance review and work planning conferences are designed to be participatory. There are three ways to set employee job performance expectations.

  • Some job expectations are IMPOSED from higher levels with the organization. The department does not have complete freedom to determine what services it will provide. Similarly, employees within the department may have some responsibilities "imposed" upon them. Here the conference should focus on how the employee can perform to meet the expectation or achieve the results.
  • In some cases the supervisor and employee JOINTLY DECIDE that a particular job expectation is appropriate. In this case employee and supervisor should decide together on the specifics of the expectation and how to meet it.
  • Sometimes the EMPLOYEE SUGGESTS a project which he/she feels should be done and would like to be responsible for it. At the conference the supervisor should ask how he/she can help. Without the supervisor’s commitment, the employee cannot attain the objective.