Set and Discuss Job Performance Expectations
Since people are more committed to achieving results when they have an active
part in setting the objectives, performance review and work planning conferences
are designed to be participatory. There are three ways to set employee job
performance expectations.
- Some job expectations are IMPOSED
from higher levels with the organization. The department does not have complete
freedom to determine what services it will provide. Similarly, employees within
the department may have some responsibilities "imposed" upon them. Here the
conference should focus on how the employee can perform to meet the expectation
or achieve the results.
- In some cases the supervisor and employee
JOINTLY DECIDE that a particular job expectation is appropriate. In this
case employee and supervisor should decide together on the specifics of the
expectation and how to meet it.
- Sometimes the EMPLOYEE SUGGESTS a
project which he/she feels should be done and would like to be responsible for
it. At the conference the supervisor should ask how he/she can help. Without the
supervisor’s commitment, the employee cannot attain the objective.