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Negotiation

Course Title: Negotiations – 8 hours

Instructor: Becky Stewart Gross, Ph.D.

Course Description

Objective
To teach individuals how to effectively negotiate with both co-workers, management and outside customers.

Course Overview:

1. A look at preparing for negotiations
2. Positional Bargaining versus Mutual Gains Bargaining
3. How to problem solve so both parties interests are met
4. Knowing when to walk away from negotiations
5. Making offers and counter offers
6. Case studies