Student Affairs Department: ___________________________
Part I. Does your department have:
A formal planning process each year based on a model that
leads to goals and priorities for the year, based on the
department’s mission, vision, and values?
_____ yes _____ no
Goals that support student learning at the University?
_____ yes _____ no
A formal statement of mission/purpose of the department that
supports UWSP’s mission and goals?
_____ yes _____ no
A formal statement of the vision of the department?
_____ yes _____no
A statement of departmental values, including support for
student learning and diversity?
_____ yes _____ no
Explicit goals which support the department’s mission and
vision?
_____ yes _____ no
Priorities for the stated goals?
_____ yes _____ no
The ability to demonstrate that all levels of planning align
with the department’s mission, thereby enhancing its capacity to
fulfill that mission?
_____ yes _____ no
Assessment procedures, including the use of systems to
collect, analyze, and use departmental information to evaluate
the extent to which goals are being achieved?
_____ yes _____ no
An annual report summarizing assessment procedures, outcomes,
and statements of how the assessment outcomes have led to
changes in policies and practices to improve programs and
services to students?
_____ yes _____ no
Methods of demonstrating how budgetary decisions are driven
by the department’s mission, vision, values, and priorities?
_____ yes _____ no
Part II. Evaluation Measures
During the past year, has your department used any of the following for assessment of outcomes? Indicate “A” if currently being used; “B” if not currently being used, but interested in using; and “C” if not applicable.
_____ Measures of volume of activity (number of clients
served, circulation data, gross sales, etc.)
Specify: __________________________________________
_____ Measures of efficiency (average turnaround time for
filling requests, timely service/prompt response, budget
information, etc.)
Specify: __________________________________________
_____ Measures of service quality (error rates, accuracy of
the information provided)
Specify: __________________________________________
_____ Client satisfaction surveys (student satisfaction
survey, alumni survey, employer survey, customer survey, etc.)
Specify: __________________________________________
_____ Other methods to obtain client feedback (focus groups,
comments via email, evaluation forms, suggestion box, hotline,
etc.
Specify: __________________________________________
Adapted from Florida Atlantic University